Classroom Policies
Attendance/Lateness
Students must attend each training session in full and are expected to be punctual. Students are allowed up to 30 minutes after the scheduled start time to arrive or log on. Thereafter, you may not be permitted to access the training. Attendance is taken at least one time per four hours of instruction. It is the student’s responsibility to sign in. Failure to do so may render you ineligible to satisfy course requirements. Makeup sessions may be granted for an additional fee at the discretion of GBTS and are considered on a case-by-case basis.
Absences
- If you cannot attend training, you are required to provide at least 5 days’ notice from the courses scheduled start date. Failure to do so renders you ineligible for a refund. A credit may be issued which can be used up to one-year from the original date of purchase.
- Students who miss a training session may be permitted to reschedule one time without financial penalty. Availability for an alternative event or session is based on GBTS’s schedule of events.
- If you have already rescheduled once and do not attend the alternative training session, 50% of your original payment will be forfeited. The remaining balance will be credited to your account or returned to your original form of payment upon request.
Course Completion Requirements
- To receive the certificate or card validating completion of a course, students must attend all sessions. Eligible students will receive the course completion materials immediately upon completion of the training.
- Unless requested in writing before the end of the training, all completion materials will be mailed directly to the individual or company that paid for the training. Completion material(s) will be shipped free of charge to the student’s address on file. In the case the items are not received by the student, they will have the option of picking up at a Gallagher Bassett location or paying to have the items resent.
Conduct
- Students are required to present a valid photo ID at the start of each course. A photo ID will only be checked once for multiday courses. Gallagher Bassett accepts any form of ID that contains a picture of and full legal name of the student.
- Students should be respectful towards their course instructors and peers, and attentive during the entire class. Students who are disruptive and found to be inattentive during a course will be removed and ineligible for a refund.
- Students should bring writing utensils to take notes and participate in in-class assignments.
- Cell phone usage during a course is prohibited. Students are allowed to accept emergency phone calls in the designated area if needed.
Consent to Multimedia Use
Registration and attendance at and participation in Gallagher Bassett courses and other activities – in-person or virtually – constitutes an agreement by the registrant to Gallagher Bassett’s use and distribution of the registrant’s or attendee’s image or voice in photographs, videotapes, electronic reproductions, and audiotapes of such events and activities.
Active Proctoring Requirement
All virtual is actively proctored. Students must be within view of the camera and have speakers to hear the training presentation. Students must promptly respond to communications from the assigned active proctor or course instructor. Students cannot be distracted or multitasking and must take the courses unassisted/alone. Activities such as driving, cooking, bathing, working are not permitted. Failure to meet these requirements will result in an automatic failure AND forfeiture of ALL course fees.
As of 10/1/2024, OSHA’s Outreach Training Requirements state that cellular devices are not permitted to receive training. Please plan accordingly.
Distance Learning Virtual Classroom Policy
By registering for a Gallagher Bassett Distance Learning Course, I attest & acknowledge all the following statements:
- I am the party that registered for the class, or I have received the information from a third-party representative of my company who registered on my behalf.
- I understand and accept that I must have a working knowledge of the internet, and was made aware prior to my registration of the need to have continuous access to a reliable internet connection, a computer or tablet with access to a web camera, microphone, and to download the WebEx app.
- I understand that I must be logged into the class on time for all sessions. Those joining in excess of 15 minutes after the course start time may not be granted access to the class and can be rescheduled for a future event once with no financial penalty.
- I understand and accept that I must actively participate and complete the entire course without any form of assistance from anyone else.
- I understand and accept that I must be able to read, write, and verbally communicate in the language the class is being instructed in.
- I understand and accept that I may not make audio or video recordings of any class activity at any time.
- I understand and accept that the entire class will be recorded for compliance and training purposes.
- I understand and accept that the training is actively proctored by an employee of Gallagher Bassett, who will continuously monitor my participation and take attendance throughout the training.
- I understand and accept that if I am found to be inactive or not physically present during any time that is not deemed a break by the course instructor or active proctor, I can be removed from the class. In the event, I am removed from the class for non-participation, I understand that I will have to complete the entire class over again at my own expense. I understand that it is my responsibility to contact Gallagher Bassett to request to reschedule.
- Para nuestra política de aula de aprendizaje a distancia en español, haga clic aquí.
Technical Requirements for Distance Learning
The following are the technical requirements for Virtual Training (led by a live instructor over the internet):
- A computer, laptop, or tablet*
- Speakers and a microphone
- A webcam
- An internet connection – a wired, broadband connection is recommended
- WebEx Application- To download WebEx, click here. (MAC Users- You must download the WebEx application to access the training even if you will log in through the website using the Meeting ID and Password)
*As of 10/1/2024, OSHA’s Outreach Training Requirements state that cellular devices are not permitted to receive training. Please plan accordingly.
Online Training Policy
Gallagher Bassett’s online learning platform is designed to complement our in-classroom learning experience. You may register for courses directly by logging in/creating a new account here: Gallagher Bassett eLearning Platform.
Technical Requirements for Online Learning
The following are the technical requirements for our self-paced Online Training platform:
- An internet connection – a wired, broadband connection is recommended
- Recommended web browser: Google Chrome
You do not need to have the newest computer and world-class internet connection to attend courses online. However, we do recommend a general comfort level with computers and the internet, along with the following minimum specifications to avoid technical issues while participating in your training:
- Computer (desktop/laptop) or mobile device (smartphone/tablet) that is less than 5 years old
- An internet connection – a wired, broadband connection is recommended
- For optimal performance, use Google Chrome for web browser
- Speakers or headphones to hear audio
- Virus protection software (updated regularly)
For additional information on GBTS’s online learning management system (LMS), click here.
How to Use Our Online Training System
This video explains how to use our online training system:
